Refund policy

Refund Policy

Returns
We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

To be eligible for a return:

  • Item must be unused and in the same condition as received
  • Must be in original packaging
  • Proof of purchase is required

Non-returnable items
Certain items cannot be returned, including:

  • Perishable goods
  • Personal care items (for hygiene reasons)
  • Customized or personalized products

Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within 5–10 business days.


Late or Missing Refunds
If you haven’t received a refund yet:

  • Check your bank account again
  • Contact your credit card company
  • Contact your bank

If you still have not received your refund, please contact us at:
dn1k9.info@gmail.com


Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos or videos. We will send a replacement or issue a refund.


Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.